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Desktop Support Engineer; L1 – Onsite IT Expert

Job in Poole, Dorset County, BH15, England, UK
Listing for: Sharp Brains
Full Time position
Listed on 2026-07-19
Job specializations:
  • IT/Tech
    Desktop Support, IT Support, Computer/Desktop Engineer, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24000 - 32000 GBP Yearly GBP 24000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: Desktop Support Engineer (L1) – Onsite IT Expert

Sharp Brains is seeking an L1 Desktop Support Engineer for on-site delivery in Poole, UK. The role covers end-user computing, desktop device maintenance, incident management, and VIP desk-side support to ensure smooth end-user experiences.

The candidate will handle imac/desk-side tasks, patching, hardware replacements, and remote management to keep desktops up-to-date and secure. A strong knowledge of Windows 7, Office tools, and ITIL processes is required.

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