1st Line Tech Support Engineer - ISP Helpdesk
Listed on 2026-10-10
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Catchwork in Poole is seeking a customer-focused 1st line support advisor to join our growing ISP. You will handle tickets, calls and emails, diagnose routine issues, and escalate where needed. You will program and prepare kit such as routers and telephones, and contribute to knowledge base documents.
The role requires strong communication, problem-solving and teamwork, with opportunities to visit sites for installations and to support ongoing service delivery.
We are currently recruiting a 1st Line Tech Support Engineer - ISP Helpdesk for our team in Poole, England, United Kingdom.
The 1st Line Tech Support Engineer - ISP Helpdesk position in the IT & Technology field is open for applications.
We have an opening for a 1st Line Tech Support Engineer - ISP Helpdesk in Poole, England, United Kingdom within IT & Technology.
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