Service Outbound Coordinator profile

Job details

Vehicle Technician / Mechanic – Southampton

Salary up to £41k plus overtime, MOT bonus and sign-on bonus. Contractual hours 45, Full Time. Region Hampshire. Job category/type Service. Date posted 26/05/2026. Job reference HG013315V0.

Vehicle Technicians remain at the core of what we do, and we have some great opportunities for Technician at all levels. Working for a well-established brand means the best quality product training to manufacturer standards allowing all our technicians to keep up with the latest technology as it happens, as well as offering market leading salaries.

At our Eastleigh Nissan / Renault site we are looking to recruit a Vehicle Technician to join this high performing team.

The Opportunity:

In your role as a Vehicle Technician, you will be authorised and responsible for the following:

• Conducting full examinations of vehicles (including electronic vehicle health checks);
• Identify non-routine defects and faults either in the workshop or during vehicle road tests;
• Undertake timely repair and servicing of customer vehicles in accordance with technical standards;
• Provide a knowledgeable, courteous, responsive, and efficient service to all colleagues and workshop customers;
• Work closely with the front of house service team, ensuring they are kept informed of the progress on customer vehicles and are fully briefed on work completed;
• Discuss technical issues/works directly with customers when requested;
• Offer technical advice and support to workshop apprentices;
• Work with the wider workshop team to design and implement new methods of work to improve efficiency.

As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

• Market leading base salaries up to £41k dependent on experience, plus overtime and MOT bonus.
• Sign on bonus (T&C's apply)
• Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
• Enhanced family leave benefit;
• Life Insurance;
• Bupa Healthcare Cash Plan for you and your family;
• Opportunity to join the company pension scheme;
• 25 days holiday (plus bank holidays), increasing with length of service;
• Discounts on new vehicle, used vehicle, service and parts purchases;
• Various perks and discounts with high street and online retailers and services.

Hendy Induction - please be advised that any new starters joining the business from the 1st June will in their first week be expected to attend a structured induction programme that will involve 2 days at our training academy in Portsmouth. More details will be shared at interview.

• Experience as a Vehicle Technician (ideally from a main dealer/franchise environment);
• Relevant formal qualification (NVQ Level 3 / IMI / City & Guilds);
• Ability to work within defined processes and guidelines, and to promote best practice throughout the workshop;
• Customer focused with good communication skills and the ability to explain technical information to a non-technical audience;
• First-time fix mentality;
• Commitment to the development of technical knowledge and skills;
• Team player, whether mentoring or supporting other Technicians;
• MOT license would be highly advantageous, but not essential;
• Full UK driving license;
• Passion for the industry and a desire to succeed.

Hendy Group is a family-run business with over 80 sites along the South Coast. Hendy aims to deliver a premium experience with a focus on 100% customer and colleague satisfaction; values include honesty, quality, care and customer service.

If you possess the necessary experience and skills and would like to be part of Hendy Group’s success, select Apply Now.