Senior Automation Manager

Job Description

Are you ready to lead a multi-million-pound digital transformation for one of the UK’s most iconic hotel brands? Can you turn complex manual processes into seamless, "automation-first" workflows that redefine how we work? If yes, we want to hear from you.

As the Senior Intelligent Automation Manager, you will lead the end-to-end delivery of a multi-million-pound, automation programme. You will be responsible for shaping an "automation-first" culture while managing a multidisciplinary team of analysts, change managers, and third-party developers.

Day to day activities include but are not limited to:

• Strategy & Delivery:
  Lead the engagement, generation, prioritisation and delivery of business automations
• Opportunity Discovery:
  Work with business owners and departments to shape existing and new opportunities where automation can be applied as well as understanding business impact and assumptions on benefit delivery
• Process Engineering:
  Conduct deep-dive process mapping supported by our automation partner, feasibility studies, and cost-benefit analyses to ensure high-impact delivery.
• Change Leadership:
  Drive an "automation-first" culture through stakeholder workshops, engagement campaigns, and the implementation of new ways of working.
• Team Management:
  Lead and develop a multidisciplinary team (Analysts and Change Managers) alongside external development resources.
• Governance:
  Define project scopes and milestones while ensuring all automations meet quality, risk, and regulatory standards.

We believe in creating an inclusive workplace where everyone can be their true self and belong. We work hard to improve the diversity of our teams and celebrate our differences. And we care about our colleagues’ wellbeing, so we ensure there are plenty of resources available so everyone can look after their emotional, physical, financial and work wellbeing. We call this "Better Me".

This role will appeal to a strategic leader with a proven track record of delivering large-scale automation programs, ideally utilising RPA and Intelligent Automation tools such as UiPath or Blue Prism. You likely possess a passion for creating, re‑engineering, and optimising processes. By combining an analytical mindset with methodologies like Lean Six Sigma or Agile, you enjoy the challenge of identifying and seizing opportunities that drive genuine business value and operational efficiency, while keeping the colleague and customer at the heart of your work.

You will find this position rewarding if you are a proactive problem-solver who excels at bridging the gap between technical delivery and business change. As a natural communicator, you enjoy fostering an "automation-first" mindset across the business, leading both internal teams and third-party partners with clarity, purpose and structure. If you are looking for an opportunity to own a multi-million-pound roadmap from start to finish balancing hands‑on project management with high‑level stakeholder influence this is the ideal next step for your career.

• £65-75,000 & Annualise Bonus
• Contributory pension scheme
• Hybrid working - a minimum of 60% of your time should be spent in the office and or visiting suppliers
• 50% personal discount for hotel bookings and great friends and family discounts too!
• 25 days holiday + bank holidays, increasing with length of service
• A focus on learning and career development