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FM Service Manager
Job in
Hamworthy, Poole, Dorset County, BH15, England, UK
Listed on 2026-02-16
Listing for:
BJF Group
Full Time
position Listed on 2026-02-16
Job specializations:
-
Management
Program / Project Manager, Operations Manager
Job Description & How to Apply Below
Company description:
BJF Group is a leading multidiscipline Main Contractor based across the UK, specialising in delivering high quality construction projects across various sectors priding ourselves of our reputation for excellence and attention to detail.
Within our Facilities Management division, the Southwest Core team plays a crucial role in the day-to-day delivery of reactive and preventative works across a diverse range of properties and systems within our client's sites - as a FM Service Manager. Within the team, you will be expected to provide comprehensive repairs and maintenance to a range of commercial instillations.
Position:
The Contract Service Manager is responsible for the management of day-to-day operational site activities ensuring that BJF Group’s site procedures and processes are in place and operating effectively.
To ensure that all works and activities undertaken by both the Delivery team and Supply Chain are provided to the required standard and in accordance with BJF Group and the client’s policy and procedures.
The Contract Service Manager is also expected to provide leadership, motivation, mentoring and line management responsibilities for the site-based teams.
Operational: PPM’s Reactive Works, Small Works
Financial and Commercial Management:
This post will carry indirect budgetary responsibility.
Contribute technical/specialist advice to client.
Where issues arise adhere to the agreed Escalation Process to maintain Contract Governance.
Plan and execute efficient delivery of all Planned Maintenance tasks to ensure both statutory and mandatory Compliance.
Ensure site is statutory compliant, provide BJF Group with assurance and identifying compliance failures and mitigating action and escalate where appropriate.
Consult with client to ensure priorities are appropriate.
Provide cost information to Line Management to progress chargeable works.
Ensure delivery of works, where necessary interfacing with the Site Management and customer to confirm requirements.
Support Contract Manager with organising team members workloads to be a fully efficient use of their time.
Make regular checks on all tool and equipment being used by team members to ensure working correctly record any information
Requirements:
Hold an industry recognised based qualification i.e., City & Guilds / NVQ or similar in an appropriate engineering subject.
Hold an industry recognised H&S qualification (Iosh or similar).
Managerial experience at supervisor level within technical and or hard services background.
Proven experience in both recruitment and line management of a team.
Excellent verbal and written communication skills, at all levels.
To be numerate and computer literate.
Excellent motivational and influencing skills, with high levels of personal integrity.
Other information:
Competitive Salary
Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays)
Group Pension Scheme:
Provided by Royal London to save for your future.
Free Eyesight test:
Specsavers
Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like, trips to the dentist.
Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions
24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
Discounted Gym Membership at more than 3,000 gyms across the UK.
Free Eyesight test:
Specsavers
Better BJF Initiative: wellbeing and mental health champions readily available loyee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire
At BJF we look for people who seek:
A career that will challenge and motivate
A flexible, supportive, and caring environment
The opportunity to progress, make key decisions and own their future
A high level of variety in day-to-day work life
TEAMS Values by BJF Group
Trusted Open, honest and transparent
Excellent The best in everything we do
Agile At the forefront of change
Motivated Driven to continuously improve together
Safe Supportive of everyone’s wellbeing
.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
Awarded Silver Armed Forces Covenant Employer Recognition Scheme (2022)
Awarded ‘Management Team of the Year’ at the Surrey Kent Sussex (SKS(Apply online only) Awards (2022)
Finalists of the Southeast Construction Awards in the Best Construction Project and Best Construction Contractor categories. (2021)
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