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Senior CX Leader Global D2C
Job in
Poole, Dorset County, BH15, England, UK
Listed on 2026-03-09
Listing for:
Rubicon Recruitment Agency
Full Time
position Listed on 2026-03-09
Job specializations:
-
Management
Business Continuity, Business Management
Job Description & How to Apply Below
A leading eCommerce group in Poole is seeking a Head of Customer Experience to own the customer journey across multiple brands. This senior role combines strategic leadership with hands-on execution, focusing on enhancing customer trust and retention. Responsibilities include defining the CX strategy, leading a remote team, and optimizing systems like Gorgias. The ideal candidate will have significant experience in CX leadership within B2C environments and a strong analytical mindset.
Competitive salary and benefits offered.
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Position Requirements
10+ Years
work experience
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