Operations Manager

Location: Office based, Poole, Dorset, BH12 4NU

Type: Full-Time / Permanent

Working Hours: 40 per week, Monday to Friday

At DDC
, we are industry leaders in infection control solutions, delivering cutting‑edge technology and outstanding service to the healthcare and care sectors. With over 30 years of experience, our mission is to support organisations in maintaining the highest hygiene standards, helping to protect patients, residents, and staff from the risks of infection.

Our vision is clear:
Protecting Lives Through Smarter, Safer Healthcare
.

This is an exceptional opportunity for an experienced Operations professional to join us in Poole, working closely with all other departments and reporting directly to the Operations Director.

Operations Manager will provide leadership and management of logistics, materials, quality, supply chain, planning, and manufacturing functions.

This an exciting time to join an established business and great team with ongoing ambitious plans and growth aspirations.

We are looking for someone with aspirations to far exceed expectations, grow with a business, bring fresh and exciting ways of working and to drive the very best quality and efficiency levels.

• Collaboration with senior management in the development of strategic goals, operational plans and performance.
• Planning, directing, and coordinating the manufacturing of products in compliance with company objectives and worldwide quality standards.
• Setting and agreeing of company and departmental measures to monitor performance and drive improvement as required. Provide leadership and support in the delivery of these measures.
• Lead the implementation and promotion of lean manufacturing methods and practices.
• Analysing delivery and inventory issues and providing solutions.
• Transfer of New Product Developments and product changes from Development into production.
• Establishing and controlling conditions of production to satisfy customer and quality specifications.
• Organising and directing workflow for satisfying production requirement in a cost‑efficient manner.
• Developing and motivating the cost‑effective alternatives and improvements to production process.
• Maintaining proper employment levels through selecting, interviewing, and training of personnel.
• Manage the Fleet process within the business and manage improvements across the fleet.
• Continue to achieve high ISO 9001 / 140001 standards while implementing new ISO standards required by the business.
• Maximising the efficiency of production lines and ensuring the effective employment utilisation.
• Maintaining employee safety and morale by creating safe working and efficient working environment.
• Managing the stock control, distribution, production‑scheduling tasks.
• With the support of the wider team, develop further a robust supply chain to mitigate operational risk.
• Performing analysis of manufacturing materials and determining optimum control levels.
• Liaising with Sales and other departments on planning and predicting customer orders to satisfy shipments.
• Any other reasonable tasks that may reasonably be required to support team and business needs.

• Manufacturing experience
• Managing and driving change
• Understanding of Purchasing and MRP

• High-level leadership and decision‑making skills.
• Excellent verbal, interpersonal and written communication skills.
• Able to motivate, influence, and train people.
• Be enthusiastic, credible, and dependable always
• Be focused and goal oriented
• Have good organisational skills
• Be able to multitask
• Be inventive and resilient
• Understand ISO standards and compliance
• Have excellent IT skills (including Outlook and Excel)
• SAP Business one knowledge an advantage

• Salary - Competitive
• 25 days Holiday (increasing to 26 after 2 years, 27 after 4 years and 28 after 5 years)
• Private Medical Cover
• Employee Assistance Program
• Company Pension
• Birthday Love2
  
  Shop Vouchers
• Health Cash Back Plan which includes gym membership discounts