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On-Site CS Team Lead: After Sales & Margin Protection
Job in
Poole, Dorset County, BH15, England, UK
Listed on 2026-07-14
Listing for:
Charles Trent Ltd
Full Time
position Listed on 2026-07-14
Job specializations:
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Management
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Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Charles Trent Ltd in Poole is looking for a Customer Service Team Lead to manage the After Sales function and ensure efficient resolution of customer issues. This role involves driving continuous improvement while protecting margin and maintaining customer trust.
Key responsibilities include overseeing daily performance, resolving returns and warranty issues, and coaching team members. The position offers benefits like staff discounts and health coverage, and requires strong problem-solving and leadership skills.
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