Head of Complaints & Customer Outcomes
Listed on 2026-10-10
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Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Allianz Management Services Ltd seeks a Head of Complaints to provide strategic leadership across the Customer Function within Allianz Personal. You will ensure complaints are managed fairly, improving outcomes and guiding a high‑performing team in a regulated setting.
The role is hybrid with offices in London, Leeds or Bournemouth, requiring about 40% attendance. You will shape governance, performance and risk management for customer complaints across the organisation.
Step into the Head of Complaints & Customer Outcomes role at Allianz Management Services Ltd in Poole, England, United Kingdom and grow with us.
Join us at Allianz Management Services Ltd as our next Head of Complaints & Customer Outcomes in Poole, England, United Kingdom.
We are currently recruiting a Head of Complaints & Customer Outcomes for our team in Poole, England, United Kingdom.
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