Quality Manager

Overview

Relevant Quality, H&S and Compliance experience required, Leadership experience, and ability to own the full Quality / QHSE remit Hands on approach, with a collaborative mindset. Quality Manager
- Manufacturing
- Poole. Quality Manager

Job Description:

We are working on behalf of a Poole based manufacturing company, to employ an experienced Quality Manager to lead and develop the Quality, Environmental, and Health & Safety Management Systems within this growing manufacturing and engineering business. Reporting to the senior leadership team, the Quality Manager will drive quality excellence across the organisation, ensuring compliance with ISO
9001, as well as supporting ISO
13485 readiness, improving supplier performance, and embedding a culture of continuous improvement. This is a strategic and hands‑on leadership role working closely with internal stakeholders, such as Engineering, Production, Supply Chain, and general operations.

• Lead and develop the company's Quality Management System (QMS).
• Maintain ISO
  9001 compliance and support future ISO
  13485 implementation.
• Manage internal and external audits, including certification audits.
• Lead NCR, CAPA, root cause analysis, and continuous improvement activities.
• Develop and improve supplier quality processes, performance monitoring, and audits.
• Drive quality standards across production, inspection, testing, and dispatch operations.
• Monitor and report quality KPIs, customer complaints, supplier defects, and quality trends.
• Maintain and improve ISO
  14001 Environmental Management Systems.
• Oversee Health & Safety governance, compliance, and continuous improvement initiatives.
• Support risk management, process standardisation, and operational excellence across the business.

• Proven experience in a Senior Quality Manager, Quality Manager, or Head of Quality role.
• Strong knowledge of ISO
  9001 Quality Management Systems.
• Experience leading audits, quality system development, and continuous improvement programmes.
• Proven track record managing NCR, CAPA, and root cause investigations.
• Experience managing supplier quality and performance improvement.
• Strong understanding of manufacturing, engineering, or technical production environments.
• Excellent leadership, communication, and stakeholder management skills.

• Knowledge of ISO
  13485 and regulated manufacturing environments.
• Experience with in healthcare technology, aerospace, defence, life sciences, or similar sectors.
• ISO
  14001 Environmental Management Systems experience.
• Lead Auditor qualification.
• NEBOSH Certificate or equivalent Health & Safety qualification.
• Lean Manufacturing, Six Sigma, or structured problem‑solving experience.

• Quality Management Systems (QMS)
• ISO
  9001
• ISO
  13485
• ISO
  14001
• CAPA & NCR Management
• Root Cause Analysis
• Supplier Quality Management
• Audit Management
• Continuous Improvement
• Risk Management
• Health & Safety Compliance
• Leadership & Team Development

• Reduced customer complaints and supplier defects.
• Improved product quality and manufacturing performance.
• Effective NCR and CAPA closure.
• Successful audit outcomes and certification compliance.
• Progress towards ISO
  13485 readiness.
• Strong Health & Safety and Environmental performance.

If you are a quality-driven leader with a passion for continuous improvement and operational excellence, we would love to hear from you.