Store Assistant

We are looking for an enthusiastic Store Assistant to join the team, blending volunteers and paid staff here at our inspiring community store in Poole!

Dorset Scrap store is a not-for-profit Charity providing a community crafting hub that facilitates the education and reuse of scrap materials across the County.

It’s a varied role, so you’ll never be bored! Reporting to the Charity Business Manager, you’ll be using the till, helping customers and supporting the volunteers in organising how donations are sorted, priced and presented in the store. In addition you’ll also have responsibility for opening up, cashing up and locking up.

The person we are looking for will need to have great interpersonal skills and have a proactive approach to problem solving, multi-tasking and prioritisation. Creativity, and an interest in arts, crafts, upcycling and/or re-purposing is advantageous. You’ll need to be physically reasonably fit to do this role and enjoy it. We’re a small team working hard to meet the charity’s objectives, so we like to ensure we can support each other.

Training and support are given where needed.

To apply: Please send a current CV together with a covering letter, explaining clearly how your skills and experience meet the requirements in the Job and Person Specification, and why you would like to work for us, to: enqui

Job Title:

Store Assistant

Organisation:
Dorset Scrap store

Location:

Dorset Scrap store, Unit 23 Cortry Close, Poole, BH12 4BQ

Contract /

Hours:

Every Sunday 9.45 to 2.15 and every other Saturday 9.45 to 4.15

Responsible to Charity Business Manager

Responsible for N/A

Salary £12.50 per hour

5.6 weeks per annum pro rata including bank holidays

Dorset Scrap store’s mission is to provide a community crafting hub in Poole that facilitates the reuse of scrap materials for arts, crafts and creative purposes.

We collect clean, surplus materials destined for landfill, mainly donated by industry and commerce, and also from individuals. These unique and exciting salvaged materials become a valuable, low cost resource for art, craft, education and community projects.

Dorset Scrap store is a membership organisation that has been supporting local schools, community groups and families for over 25 years with the key aim of supplying low cost craft materials through environmental means.

Dorset Scrap store is a registered charity and not-for-profit company. As well as operating our store, we hold art and crafts workshops and attend events.

The purpose of the role is to provide engaging and high quality customer service to our customers and be a friendly and energetic member of the team.

• Provide a courteous and helpful service to customers, including handling customer queries
• Offer creative advice to members regarding their creative projects
• General stocking-up and preparation of materials to display in store
• Cash-handling and accurate use of the till
• Merchandising, sorting out and organising donations
• Store opening & closing responsibility and cashing up
• To be aware of, and comply with all Health & Safety legislation relating to the welfare and safety of staff and volunteers, the operation of the shop and all items sold (training given)
• Ensure that shop premises are clean and tidy

• Educated to Level 5 GCSEs or equivalent — Desirable

• Strong interpersonal & communication skills — Essential
• Excellent customer service skills — Essential
• Involvement/interest in the arts, crafting, upcycling and/or creativity — Essential
• Computer experience — Desirable

• Retail experience including till operation — Highly Desirable
• Charity sector experience — Desirable
• Working with volunteers. Knowledge of safeguarding & Inclusion & Diversity — Desirable
• Working with people with Special Educational Needs and Disabilities — Desirable
• Running or assisting with workshops for children and adults — Desirable

• A commitment to the values, aims and objectives of the Scrap store — Essential
• Positive and enthusiastic — Essential
• Ability to work as part of a team and independently — Essential
• Comfortable opening and locking the store — Essential
• Physically able to stand for most of the time in store and bend and stretch and lift items safely (