Store Assistant

Role Overview

Thru Dark is recruiting a Sunday Store Assistant to support the successful operation of our Unit 4 retail store during busy weekend trading periods. As part of the retail team, you'll help deliver a premium customer experience while ensuring the store remains organised, professional and aligned with Thru Dark's brand standards. You'll work closely with the management team and other store colleagues to provide confident, hands‑on support across the shop floor.

This role is ideal for someone who thrives in a customer‑facing environment and enjoys being part of a high‑energy retail team.

• Deliver outstanding customer service and support customers with product queries
• Positively represent the Thru Dark brand and values at all times
• Maintain high standards of store presentation and cleanliness
• Support replenishment and stock organisation throughout the day
• Operate POS systems and process transactions accurately
• Assist with customer concerns and queries professionally
• Support the wider team during peak trading periods
• Ensure compliance with company procedures and health & safety standards

• Friendly, approachable and confident communicating with customers
• Reliable with a positive and proactive attitude
• Able to work efficiently in a fast‑paced retail environment
• Strong teamwork and interpersonal skills
• Comfortable using POS systems and handling transactions
• Passion for retail and customer experience
• Sunday availability essential

• Be part of a passionate, friendly, and driven team
• Thru Dark kit contribution, paid quarterly
• Access to the latest tech and software required for your role
• A starter bundle of Thru Dark kit to get you going from day one
• Enhanced self‑sacrifice pension scheme
• Regular team events and outings
• Onsite gym for personal use
• Private medical cover to support your health and wellbeing
• Life assurance and critical illness cover for peace of mind