Customer Assistant - operations - Broadstone SF

Work Pattern

Week 1

• Sunday 06:00-12:30
• Thursday 05:00-11:30
• Friday 05:00-11:30

Week 2

• Tuesday 05:00-11:30
• Wednesday 05:00-11:30
• Saturday 05:00-11:30

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Must be 18 years of age or older.

Flexibility to work early mornings, late evenings and across different areas of the store.

Confidence with digital tools to track deliveries and manage stock.

Strong team‑working skills and the ability to work collaboratively with colleagues across functions.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.