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Customer Team Leader

Job in Poole, Dorset County, BH15, England, UK
Listing for: Co-op Digital
Full Time position
Listed on 2026-06-12
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 14.48 GBP Hourly GBP 14.48 HOUR
Job Description & How to Apply Below

Customer Team Leader

Location:

Commercial road Ashley Cross, Poole, BH14 0JD

Pay: £14.48 per hour

Contract:

32 hours per week + regular overtime, permanent contract, part time

Working pattern: A mix of opening – 5.45 a.m., closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift (either Friday after 6pm, any shift on Saturday, or Sunday). Availability can be discussed at interview.

30% colleague member discount in store.

You must be aged 18+ to authorise age‑related sales.

What you’ll do
  • Own the day‑to‑day running of the store by leading the team on your shift
  • Motivate, coach, and support your team to deliver great service and efficient operations
  • Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
  • Support store performance through merchandising, stock accuracy, and HR processes
  • Champion Co‑op through community engagement and membership growth
What you'll bring
  • Passion for people and leadership
  • The ability to work flexibly and lead by example
  • Skills in retail, merchandising, or team management (experience not essential)
Benefits
  • Full training and career development resources
  • 30% discount on Co‑op products in store
  • Flexible access to your pay as you earn it
  • Up to 10% pension contributions
  • 36 days of holiday (pro‑rata, including bank holidays)
  • 24/7 access to GP appointments, and colleague support programme
  • Cycle to work scheme
  • Market‑leading policies to help you through life's big moments
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