Store Manager, Retail & Store Manager

At GO Outdoors our purpose is strong and clear; “to inspire and equip everyone for life outdoors”. That’s because we passionately believe in the positive benefits of the outdoors, whether that be the daily dog walk or hiking Ben Nevis, horse riding or cold water therapy, we provide the best equipment for all outdoor activities, always at the best price guaranteed!

Our values aren’t just posters on the wall, we live them every day; ‘One Team ‘we are stronger together’, ‘Responsibility ‘we take ownership’, ‘Passion ‘we believe in what we do’ and ‘Integrity ‘we do the right thing’. Clear values which help us to fulfil our mission to be ‘the nations favourite outdoor retailer’. If you share our passion and want to make a difference join our team to be a part of something ‘unbeatable’!

This is GO Outdoors. Made for Exploring. Built for Everyone. At GO Outdoors, our purpose is simple: to inspire and equip everyone for life outdoors. From hikers to cyclists, cold-water dippers to weekend campers, we believe the outdoors should be for all - and we’re here to make it accessible with trusted kit and unbeatable value. We’re passionate, practical, and people focused.

Our values - welcoming, responsible, authentic, and innovative - guide everything we do as we help the nation discover the joy of being out there. If you’re driven to empower every kind of adventurer and make the outdoors accessible to all, you’ll feel right at home with us. This is your moment. This is GO Outdoors. Are you in?

About the Role

As a Store Manager at GO Outdoors, you take full ownership of your store’s performance, culture, and daily execution. You lead from the front — setting expectations, inspiring your team, and driving strong commercial results through confident decision-making and a deep understanding of the GO Outdoors customer. You create a high-energy environment where colleagues develop, standards remain consistently high, and customers receive a great in-store experience.

This role is all about decisive leadership, strong commercial awareness, and the ability to elevate your team so the store delivers excellent results every single day.

Responsibilities

• Lead the store with energy, visibility, and confidence — driving strong performance across sales, service, and operational execution.
• Inspire and motivate the team on the shop floor, creating a high-impact GO Outdoors experience that converts customer demand into commercial success.
• Use real-time performance insights and trading trends to make quick, commercial decisions that elevate store results and maximise every opportunity.
• Maintain GO Outdoors’ high operational and visual standards — ensuring product availability, clear merchandising, and a safe, compliant environment.
• Develop and grow talent within the store, providing coaching, structured feedback, and clear progression pathways to build future leaders.

Qualifications

• Proven experience in retail management with the ability to lead and motivate teams in a fast-moving, high-energy environment.

Required Skills

• Dynamic, confident leader who can drive a performance-focused culture and inspire colleagues at every level.
• Commercially sharp with strong capability in interpreting performance data, product trends, and customer behaviour.
• Excellent communication and interpersonal skills, supporting strong teamwork, engagement, and professional customer interactions.
• Demonstrated success in delivering strong sales results and maintaining high operational standards.

Preferred Skills

• Passionate about retail and the outdoors, with a strong connection to the GO Outdoors brand.
• Proactive, solution-driven leader who thrives in a fast-paced, evolving retail environment.
• Hands-on and highly visible on the shop floor, leading by example across all areas of the store.
• Resilient, adaptable, and composed during busy trading periods and peak seasons.

Pay range and compensation package

We know our employees work tirelessly to make GO Outdoors the success it is today and, in return, we offer some great benefits:

• Staff Discount on qualifying purchases across Group retail stores and online
• Discounted Gym membership
• Personal development opportunities to learn…