Account Manager

Holt Engineering is recruiting an experienced and commercially focused Account Manager to join a newly established team at our client’s Poole offices. This is a proactive, office-based role centred on developing sales within an existing B2B customer base while reactivating previously engaged accounts.

You will be one of two Account Managers helping to build and shape a brand-new account management function, offering genuine opportunity to influence processes, strategy, and long-term success.

Key Responsibilities for the  Account Manager will include the below:  
Account Growth & Development

Strengthen relationships with existing B2B customers to increase engagement and repeat business
Reconnect with lapsed customers and rebuild consistent ordering activity
Identify opportunities to grow revenue within established customer sectors
Develop newer accounts to maximise long-term value
Target new prospects using insights from high-performing customer profiles

Account Management & Customer Care

Manage a portfolio of B2B accounts through regular phone and email contact
Monitor low-activity and dormant accounts and implement reactivation plans
Support new customers post-sale to encourage repeat orders and smooth onboarding
Build trusted relationships with buyers and procurement decision-makers

Commercial Insight & Collaboration

Use CRM systems and sales data to plan activity and track customer behaviour
Work closely with leadership to share market feedback and support sales strategy improvements

Experience needed for the Account Manager role:

Minimum of 2 years’ experience in a B2B account management role
Proven ability to retain, develop, and grow customer accounts
Confident using CRM systems and analysing customer data
Comfortable handling both outbound and inbound calls, engaging with senior stakeholders

Interested in this role as Account Manager Please contact Chelsea or Yasmin at Holt Engineering for more information by applying with your CV