Junior Account Manager

Junior Account Manager – IT Reseller / Managed Services Poole, Dorset | Hybrid Working

This is a brilliant opportunity for someone who has started building their career in sales, customer service, account support, IT reselling, procurement, or commercial support, and now wants a clear route into a proper Account Manager role.

You’ll be joining an established Microsoft Solutions Partner who genuinely backs its people.

They’re employee‑owned, customer‑focused, and big on development. You’ll be learning the full account management lifecycle, supporting clients, working with suppliers, building commercial confidence, and developing the skills needed to own customer relationships over time.

You’ll work closely with the Infrastructure sales team, supporting Account Managers with the day‑to‑day management of client accounts while building your own capability towards full account ownership.

Day to day, you’ll be:

• Supporting the sales team with client queries, quotes, orders, contracts, and renewals
• Helping understand customer requirements and recommending suitable products or solutions
• Sourcing quotes from suppliers and negotiating best pricing
• Producing customer quotations and chasing them through to order
• Building strong relationships with suppliers, vendors, and internal teams
• Working closely with purchasing after the sale to make sure orders are fulfilled properly
• Keeping customer records accurate and up to date in the CRM
• Responding to inbound sales enquiries and helping resolve customer issues
• Learning the company’s product and service portfolio so you can talk confidently with clients
• Helping deliver a consistently high‑quality customer experience

They’re not expecting the finished article. What matters most is attitude, communication, organisation, and the desire to build a proper career in account management and technology sales.

You’ll be a strong fit if you have:

• Some experience in sales, internal sales, sales support, customer service, account support, procurement, or a similar commercial role
• Ideally, some exposure to an IT reseller, MSP, technology provider, or B2B sales environment
• A confident, professional communication style
• Strong attention to detail and a methodical approach to your work
• Good organisation, planning, and time management skills
• Experience using CRM systems
• A customer‑first mindset and the ability to build trust quickly
• A genuine interest in technology and how it can solve business problems
• A full UK driving licence and access to a vehicle

• Salary up to £30,000 depending on experience
• Commission scheme with £2,500 OTE
• Clear development path into Account Management
• Personal development plan and technical training
• Birthday off
• Employee assistance programme
• Company social events
• Access to the company campervan
• A genuinely supportive, fun, and professional culture

The big selling point here is progression.

They’re looking for someone who can come in, learn the business, support the sales team properly, build strong client and supplier relationships, and grow into a more client‑facing Account Manager role over time.

So, if you’re commercially minded, organised, good with people, and interested in building a career in technology sales, this could be a really strong next step.