Account Manager

ACCOUNT MANAGER MANCHESTER £35,000 - £40,000  UNCAPPED COMMISSION  £80,000 OTE Are you an Account Manager who enjoys building client relationships, understanding customer needs and developing long-term partnerships? Get Recruited is partnering with an established, growing facilities management business to recruit an Account Manager. This Account Manager opportunity focuses on building lasting customer relationships, managing warm enquiries and identifying opportunities to grow account value through tailored facilities management and cleaning services.

With ongoing investment in AI, CRM systems, digital marketing and lead generation, you'll have the tools and support to stay close to your customers and develop opportunities. The opportunity would suit an Account Manager, Key Account Manager, Client Relationship Manager or a consultative Sales Executive looking for a more relationship-focused role.

THE OPPORTUNITY:

As Account Manager, you'll develop customer relationships from the initial enquiry, taking time to understand each client's operations, priorities and service requirements. Working with customers across commercial offices, manufacturing, education, logistics, warehousing and retail, you'll conduct meetings and site visits, coordinate tailored proposals and identify opportunities to build long-term partnerships. This Account Manager position combines relationship management with commercial account development, including progressing inbound enquiries, generating referrals and identifying additional service requirements.

Reporting to the Commercial Director, the Account Manager will work closely with Operations and Finance to ensure proposals are accurately priced, commercially viable and aligned with customer expectations. THE ACCOUNT MANAGER ROLE:
Build strong relationships with customer contacts and senior decision-makers. Manage inbound enquiries and marketing-generated opportunities, providing a responsive and personalised customer experience. Conduct customer meetings and site visits to understand operations, service requirements and priorities. Identify opportunities to grow account value through additional services, wider site coverage and referrals. Coordinate tailored quotations, proposals, pricing models and selected tender responses. Maintain regular contact with customers, following up on proposals and keeping opportunities moving.

Discuss service options and negotiate commercial terms that support profitable, long-term partnerships. Work closely with Operations and Finance to align customer requirements with service delivery and pricing. Coordinate structured operational handovers covering scope, expectations, pricing and mobilisation. Use CRM systems to maintain accurate customer records, contact plans and opportunity forecasts. Use AI tools and automation to support account research, proposal preparation and administration.

Achieve agreed account development, revenue and gross profit targets. THE PERSON:
Experience as an Account Manager, Key Account Manager, Client Relationship Manager, Business Development Executive or in a relationship-led B2B role. A track record of developing customer relationships and identifying commercial opportunities. A consultative approach, with the ability to understand customer needs and recommend suitable services. Confidence managing customer enquiries, preparing proposals and negotiating commercial terms. Strong commercial awareness, including an understanding of costs, margins and contract values.

Comfortable leading customer meetings and building relationships with senior decision-makers. Strong organisation, attention to detail and consistent follow-up. Experience using CRM systems to manage customer relationships and…