Operations Administrator

Location: On site / Poole, UK
Job type: Fixed term / Full-time
Sector and subsector: FMCG Operations
Annual Fixed salary: £30000.00

We're looking for an experienced Operations Administrator to join our warehouse team.

• Logging of goods in discrepancy issues and coordination with colleagues/suppliers to resolve
• Input into site stock cycle counting process
• Generation of dispatch documentation (picklists, dispatch notes, commercial invoices, dangerous goods notes, etc)
• Booking of freight with our approved partners
• Tracking of shipments till delivery, managing freight pre-alerts
• System updates for shipments (processing timely dispatches)
• Obtaining Proof Of Deliveries (PODs)
• Communication with freight partners, external warehouses, customers or port agents
• Reporting of site metrics
• Support site managements for operational improvement activities
• Handling orders of site equipment, consumables and stationery
• Input into and updates of Risk Assessments
• Input into corrective and/or preventative actions for safety, environmental or quality related items
• Other operational duties as directed.

• Administrative background in office, warehouse or logistics administration
• Intermediate in Excel, Word and Outlook
• Excellent attention to detail maintaining accurate records
• Strong communication skills both written and verbal.

• Monthly profit share bonus scheme
• Perks at Work scheme
• Free lunch every Friday
• Cycle to Work scheme
• Complementary Birthday vouchers
• Employee assistance programme (EAP)
• Company social and corporate events

We are a fast paced, forward thinking cruise product solutions provider with a mission to help operators deliver unforgettable journeys. Our work improves life on board for guests and crew by streamlining the entire hotel and technical supplies lifecycle. We bring consistency, reliability and pride to every part of our partnerships, achieving more than 99 percent on time in full delivery across more than 30 ports and six continents across the globe.

Tower encourages teamwork and communication. You will be working in a respectful environment surrounded by people that care about you just as much as our customers. We also believe diversity is the key to success. That means your voice will always be heard no matter your role, and there will always be the opportunity to make a big impact.

You are someone who brings genuine passion for Tower's mission and vision, demonstrates a strong sense of integrity, and thrives in collaborative, team focused environments. You consistently strive for excellence, producing high quality work while applying strong problem solving and critical thinking skills to every challenge. Proactive and self motivated, you approach tasks with initiative and a positive, can do attitude that helps drive both personal and team success.