Evening Warehouse Supervisor

Evening Warehouse Supervisor

Final date to receive applications: 1 September 2026

Department: Operations

Employment Type: Full Time

Location: Fleets Corner Business Park

Reporting To: Senior Warehouse Team Manager

Compensation: £32,000 - £32,500 / year

Based onsite in Poole, Dorset
5 days a week | Sunday - Thursday 03:00pm - 11:30pm
40 Hours a week

The Evening Shift Warehouse Supervisor is responsible for supervising the warehouse team during the evening shift, ensuring the safe, accurate and efficient receipt, storage, picking, packing and dispatch of goods. The role involves coordinating daily warehouse activities, monitoring team performance, maintaining inventory accuracy, and ensuring compliance with company procedures and health and safety standards.

Warehouse Operations

• Oversee day-to-day activity within the allocated warehouse area, ensuring work is planned and resources are used effectively
• Set daily priorities, allocate tasks and keep work flowing through the shift
• Intervene early where issues could affect output, accuracy or service
• Provide cover across warehouse operations when required
• Adapt approach to support business needs, including regulated activities where applicable
• Share daily priorities, changes and updates clearly
• Feedback operational risks, issues and improvement ideas
• Undertake keyholder responsibilities, including securing the premises, conducting end of day safety and security checks, locking all access points, and activating alarm systems in line with company procedures

Health & Safety Compliance

• Promote a culture of safety, accountability, and continuous improvement.
• Complete routine safety, housekeeping and compliance checks
• Identify hazards or unsafe behaviour and ensure appropriate action is taken
• Support incident reporting and follow-up where required

Systems & Process Improvement

• Identify opportunities to improve safety, efficiency or layout
• Support implementation of agreed changes or trials
• Use of WMS and various platforms to generate figures to track and report against set KPI’s
• Train, coach, develop and support the team with systems in your area IE, booking in, put away, voice picking, Amazon LPR, various trackers etc

Customer Service & Communication

• Liaise with internal departments and management to ensure service excellence
• Handle escalations and resolve operational issues quickly and effectively

Leadership & Team Management

• Provide visible leadership and support to warehouse operatives
• Maintain a regular presence on the warehouse floor
• Coach individuals in the moment to reinforce correct ways of working
• Act as the first point of contact for questions or operational concerns
• Record attendance, timekeeping and payroll-related information accurately through required channels
• Conduct return-to-work meetings and support absence management
• Contribute to investigations and performance-related discussions
• Monitor productivity, accuracy and adherence to standard processes
• Highlight performance gaps and support agreed corrective actions
• Maintain safe, orderly and compliant working practices
• Contribute to improvements in how the warehouse operates
• Remain flexible and hands-on in a changing environment

Qualifications

• Relevant supervisory experience or equivalent practical experience in a warehouse or operational environment [Essential]

Skills

• Strong people management and leadership skills [Essential]
• Good communication skills, both verbal and written [Essential]
• Ability to manage time, priorities and workload effectively [Essential]
• Sound judgement and confidence to address issues as they arise [Essential]
• Ability to follow procedures and ensure company standards are maintained [Essential]
• Basic IT skills, including use of warehouse systems and MS Office [Essential]
• Calm and professional approach to investigations and performance discussions [Essential]
• Flexible and adaptable approach in a fast-paced environment [Essential]
• Coaching mindset with the ability to support and develop others [Essential]
• Strategic, pro-active, and able to work independently on own initiative, making recommendations for change, where appropriate [Desirable]

Knowledge

• Knowledge of…