Customer Service Representative

Now hiring Customer Service Representative

Location: Pooler, GA

Pay Rate: $18.00 - $20.00 per hour

Shift: Monday - Friday | 8 AM - 5 PM

• Do inbound and outbound calls and assist customers with questions, orders, and issues
• Handle emails and live chats with a helpful, can-do attitude
• Troubleshoot problems and find fast, friendly solutions
• Document all customer interactions clearly and accurately in the system
• Stay up to date on product knowledge, services, and system updates
• Escalate complex issues to supervisors when needed
• Follow up on customer concerns to ensure satisfaction
• Meet daily performance goals for call volume, resolution time, and quality
• Collaborate with teammates to keep things running smoothly
• Represent the company with professionalism and positivity-every time

• High school diploma or GED required
• 2 years of previous customer service or call center experience is a plus
• Proficient in Microsoft Office and data entry
• Clear communication skills-both spoken and written
• Patience, empathy, and a calm presence under pressure
• Tech‑savvy: able to navigate computer systems and multitask
• Reliable, punctual, and ready to show up for your team
• Great listening skills and a solution‑first mindset
• Able to work in a fast‑paced, team‑driven environment
• A positive attitude and a desire to help people-every single day

Own the Call. Lead the Conversation. Be the Difference.

• Good weekly pay-because you deserve it
• Full health benefits-medical, dental, vision
• 401(k) option to grow your future
• Referral bonuses-bring good people, earn extra cash
• Employee discounts

• Stay cool, calm, and collected
• Can juggle chats, calls, and emails with ease
• Love helping people solve problems
• Have strong typing skills and computer smarts
• Bring positive energy to every conversation

Sound like your kind of gig? Hit apply, and let’s get started!

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors.

We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.