SITE COACH

Site Coach

Goodwill Southeast Georgia provides a pay range of $16.75/hr your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

You have the potential to earn up to $1.50 EXTRA an hour!

Walk‑In Interviews – Monday to Friday!

We’re hiring! Join us for walk‑in interviews Monday to Friday between 1:00 PM and 5:00 PM
. No appointment necessary—just drop by and meet with our team. We’re excited to meet candidates of all backgrounds who are eager to join our dynamic team.

The Site Coach for Goodwill Southeast Georgia facilitates operational development, employee development, and orientation programs while providing comprehensive on‑the‑job training for new hires and existing team members. The ideal candidate will possess strong communication, coaching, and leadership skills, and be committed to fostering a continuous learning and development culture across all retail and donated goods facilities. This position requires a proactive individual who is adaptable, solution‑oriented, and able to assess the effectiveness of training programs while ensuring they meet operational needs.

Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve.

• Competitive weekly pay
• Comprehensive benefits including health, dental, and retirement plans
• Generous paid time off (PTO) and holidays
• Celebratory activities
• Free training and development programs

Your Typical Day:

• Conduct on‑the‑job training sessions for new hires and existing team members, focusing on key aspects of retail and production operations such as customer service, merchandising, inventory management, safety procedures, and quality standards.
• Provide hands‑on coaching and support to team members, ensuring they gain proficiency in tasks and processes.
• Ensure trainees complete all required training modules, including Orientation, OSHA, safety, and job‑specific competencies, within the designated time frame.
• In the absence of a trainee, perform essential operational roles to ensure success and continuity.
• Collaborate with site leadership to assess training needs, develop action plans, and implement tailored solutions.
• Attend and actively participate in all required meetings related to training and development.
• Adapt training methodologies to meet the diverse learning styles and needs of team members.
• Administer competency assessments to measure trainees’ progress and ensure proficiency in critical areas.
• Create and maintain a positive and inclusive learning environment, motivating and empowering team members to succeed.
• Manage and facilitate associate development and orientation programs.
• Oversee all aspects of assigned development programs, including pre‑ and post‑work, coaching during and outside of training sessions, and tracking progress toward course objectives.
• Assist in designing, developing, and delivering training curriculum and programs that align with organizational needs.
• Sustain learning by providing regular updates on training content and materials post‑program completion.
• Monitor business metrics to assess the effectiveness of training programs, identifying potential issues, trends, and return on investment (ROI).
• Ensure training content is continuously updated to reflect evolving organizational needs and changes.
• Facilitate cross‑training for other Talent Programs specialists and team members as needed.
• Act as an internal consultant on training issues, particularly related to leadership development programs.
• Maintain flexible availability, including evenings, weekends, and holidays, to provide training support as required.
• Perform other duties as assigned to support operational success and team development.

What You’ll Need:

• High school diploma or GED, or equivalent experience demonstrating the knowledge, skills, and abilities to effectively perform the position’s essential functions.
• Prior experience in training, coaching, or mentoring, particularly in retail or production environments, is preferred but not required.
• Strong verbal…