Medical Assistant

Description

Responsible for assisting providers with patient care, clerical, and organizational tasks. Responsible for patient flow, appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of clinic.

• Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at South Coast Health.
• Controls the patient flow in the clinic for the providers. Coordinates with co-workers to ensure all necessary clinical services are provided on date of service. Emphasis placed on excellent patient satisfaction.
• Prepares patient charts for the appointment: by reviewing and gathering all relevant information from a patient's medical record, including past medical history, current medications, lab results, imaging studies, and recent progress notes, to ensure the healthcare provider has a complete picture of the patient's health status before adding new information during an upcoming appointment or procedure and ensure that the chart is complete in Electronic Health Record (EHR) before closing.
• Prepares the patients for examinations and/or special procedures. Obtains and records vital signs (height, weight, blood pressure, pulse, respirations, pain, and temperature). Interviews patients to identify current medical needs and relevant patient history. Reconciles medications at every visit. Documents findings in medical records.
• Documents patient care observation and activities according to professional standards and procedures.
• Generates report/list and proactively reminds patients/families of preventative services that are needed such as flu shot, wellness screenings, labs, etc.
• Update the patient plans of care and document care coordination/interventions while integrating quality initiative measurements to demonstrate results and show quality improvement in patients care.
• Will manage boxes in EHR of outstanding tasks, alerts, or pending actions related to patient care timely and accurately.
• Assists with patient inquiries/concerns regarding medical care, medication instructions and prescription call-ins in a prompt, courteous, and efficient manner.
• Communicate with pharmacy to address any issues, refills, or other matters pertaining to medication management. Will assist in obtaining prior authorization of medications as needed.
• Schedules lab work, specialist visits, completes necessary paperwork to ensure proper billing, and completes provider orders timely. Verify and update patient data. Assist patients with completion of paperwork, as required. Ensures lab orders are entered to avoid delay.
• Maintain clean work areas throughout practice site; observe safety guidelines as established by SCH, their supervisor, and/or provider. Prepares patient care area, keeps the exam rooms clean, and stocked as needed or required.
• Administers immunizations and injections after reviewing immunization record/schedule, potential allergic reactions, identifies and reviews side effects and treatments.
• Performs venipunctures, capillary punctures, specimen collection/preparation/testing and other lab functions as requested.
• Performs EKG's as ordered by providers.
• Promotes wellness by providing patient education materials, communicating physicians’ advice and instructions on how to self-manage care.
• Participates in code team training and immediately initiates an appropriate emergency response/procedure when codes are called (to include performing CPR, managing airways, administering medications, and coordinating evacuation procedures in case of a fire).

Requirements

High School graduate or equivalent required. General medical knowledge and medical terminology acquired through formal education. Prefer graduate of an accredited training program with proper certification in medical terminology.

High school graduate or equivalent required.

* An exception may be granted to individuals that have not attended an accredited training program but do have (i) a national certification in medical assisting and (ii) a minimum of 2 years of medical assisting experience.…