General Manager

Welcome to the General Manager position at LUV Car Wash. Founded in September 2021, we have rapidly expanded to over 70 locations across six states (CA, NV, FL, GA, PA, NJ) and are committed to becoming the industry's best.

• Bonus Eligible
• Overtime Available
• 401K match
• Health Benefits/HSA
• Vision
• Dental
• Life insurance
• Vacation
• Sick Time
• Employee Discount program
• EAP

The General Manager oversees all site operations, including staff recruitment, safety, facilities management, customer service, sales, compliance, and team development.

• Recruit, train, coach and develop all teammates.
• Create a culture of accountability within the site.
• Ensure compliance with onboarding, orientation and training processes.
• Provide coaching and counseling to AGMs and high‑potential hourly teammates.
• Partner with HR on disciplinary issues.
• Drive local volume and sales through community outreach and marketing.
• Participate in budget planning and forecasting.
• Handle inquiries promptly and follow up on action items.
• Review Paylocity reporting and approve payroll.
• Complete all checklists to standard.
• Ensure teammates use sales scripts and procedures.
• Maintain safety compliance with all regulations.
• Build customer relationships and foster membership sales.
• Create weekly schedule and manage site labor.
• Walk site during shift to ensure safety, efficiency and service standards.
• Handle customer issues and complaints, working with District Manager to resolve them.
• Collaborate with Facilities to maintain equipment.
• Perform other duties as assigned.

• Education:
  
  HS Diploma or equivalent preferred;
  Bachelor’s Degree in business management, hospitality or related field a plus.
• Experience:
  
  Minimum 3 years management experience; preference for restaurants or hospitality; automotive industry experience a plus.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to prioritize.

• Occasional prolonged periods of walking/standing.
• Work outside in varying weather conditions.
• Ability to lift 25 pounds unassisted.

District Manager

Exempt / Non‑Exempt