Donation Warehouse Associate

DONATION WAREHOUSE ASSOCIATE - $500 SIGN-ON BONUS

As a Donation Warehouse Associate, you will be the first point of contact for donors and customers, ensuring a positive experience through excellent customer service, assisting with unloading and categorization of donations, maintaining clean and organized work areas, and keeping accurate records while following safety and security practices.

Base pay: $15.50/hr – $15.50/hr
Potential to earn up to $1.50 extra an hour.

• Regular on-time satisfactory attendance for assigned schedule
• Performance in role meets expectations of satisfaction as determined by supervisor in conjunction with role responsibilities/performance measures
• No disciplinary actions during the bonus eligibility period.
• Payable in increments of $150 after 30 days; $150 after 90 days; $200 after 180 days.

• Competitive weekly pay
• Comprehensive benefits including health, dental, and retirement plans
• Generous paid time off (PTO) and holidays
• Celebratory activities
• Free training and development programs

• Ensure 100% donor and customer satisfaction.
• Greet donors promptly, courteously, and with a friendly demeanor.
• Assist donors in unloading donations and offer tax receipts.
• Maintain accurate daily donation counts.
• Break down donations into appropriate categories.
• Process hard goods as a priority.
• Ensure all donations are processed within 24 hours.

• Keep the drive-through and work area clean, neat, and organized.
• Transport trash to the compactor or dumpster and operate the compactor as needed.
• Maintain a safe and secure work environment by adhering to safety policies and reporting hazards or injuries.

• Provide excellent customer service to all customers.
• Work with store management to meet store goals and deadlines.
• Participate in activities outside of the store, as needed.
• Attend training sessions as assigned.

• Contribute to the retail and organizational mission by completing tasks and supporting overall goals.

• High School diploma or GED, or equivalent job-related experience.
• Strong interpersonal communication skills.
• Ability to quickly assess donated goods and determine appropriate routing.
• Functional reading and writing skills.
• Good eyesight and color vision.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
• Ability to lift and carry 40-60 pounds.
• Ability to push or pull up to 100 pounds.
• Frequent standing, bending, kneeling, reaching, stooping, squatting, and pushing.
• Work performed both indoors and outdoors, with exposure to various weather conditions.
• Exposure to dust and moderate levels of physical exertion.
• Ability to adapt to a fast-paced work environment with occasional short deadlines.

Goodwill Southwest Georgia is an equal opportunity employer and is committed to serving members of the military, Veterans, and their families. Goodwill provides access and opportunities to those with disabilities. Qualified individuals with a disability or a disabled veteran may request an accommodation. Applicants with disabilities may contact Goodwill’s Human Resources Department at  for assistance.

Entry level