Sales Associate
Listed on 2026-01-01
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Retail
Retail Sales, Retail Associate/ Customer Service
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About PHOENIX
P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guide shops, and online at and
Overview
About PHOENIX
P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guide shops, and online at and
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the online store and the Express mobile app.
Store Name
Outlets Of Savannah
Responsibilities
Express is seeking a Retail Sales Associate to join our team .
The Sales Associate is responsible for p roviding a great in-store shopping experience for our retail customers w hile assi stin g with addit iona l tasks such as stocking, cleaning, folding merchandise, etc.
Key Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate allissues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Other essential functions may occur as directed by your supervisor.
- Education:
High School or Equivalent - Years of
Experience:
0-2 of relevant job experience - minimum 6 months - Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
Additionally, part-time associates may be eligible…
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