Inside Sales

Job Summary

Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e‑mail, written, and faxed correspondence. Coordinate with other departments in handling purchase orders and providing service to customers.

• Prospects for new sales opportunities. Generates leads via outbound calling and e‑mail.
• Provides product pricing by consulting the price matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain product while maintaining target margin goals.
• Prepares and submits proposals. Generates oral and written quotations.
• Procures and maintains inventory. Monitors to ensure proper inventory turns.
• Resolves customer service issues. Tracks open sales orders.
• Performs follow‑up to ensure timely shipment of materials and customer satisfaction.

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well‑defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
• None.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2‑5 years of experience in area of responsibility.

Bilingual (Spanish)

Sales

On‑Site

Arriaga, Melissa

WCJR‑028997

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and affirmative action employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Entry level

Full‑time

Sales and Business Development

Wholesale Building Materials

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