Administrative Support Assistant - SER

Administrative Support Assistant – SER
0006 (State of Missouri)

Location:

2155 N. Westwood Blvd., Poplar Bluff, MO
With the Missouri Department of Natural Resources, Division of Environmental Quality, Southeast Regional Office, Administrative Unit.

We respect and embrace the experiences, knowledge, and contributions of our team members. We strive for a culture of belonging and balance by upholding our values:
Stewardship, Integrity, Collaboration, Respect, and Innovation. We are passionate about Missouri, our role to preserve, protect, and enhance our environment, and we are committed to serving its citizens. Our mission and vision serve a greater purpose and will be felt for generations to come.

Salary note: The salary range listed in this job description is a base salary. Applicants eligible for years‑of‑service adjustments or shift differentials may exceed the range listed above.

Position Summary: This senior‑level office administrative position requires independent work decisions for detailed administrative functions or processes, involving familiarity with specialized terminology and/or software. The ideal candidate is highly organized, flexible, supportive, and capable of carrying out assigned responsibilities with considerable independence while delivering excellent customer service and collaborating in a team environment.

• Direct incoming calls and walk‑ins, adhering to the department’s values of good customer service.
• Distribute incoming mail to the appropriate program and/or individual.
• Handle purchasing responsibilities following required policies, procedures, and contracts.
• Reconcile bill pay documents for accuracy, following policies and procedures.
• Review and process technical correspondence: proofing for accuracy, completeness, and compliance with established policies and procedures.
• Provide support to the environmental programs and the administrative team members.
• Manage annual office inventory.
• Perform other related work as assigned.
• Maintain a valid driver’s license.
• Available to work 8:00 a.m. – 5:00 p.m. schedule, with occasional overtime and overnight travel.
• One or more years of experience in administrative office work preferred.

• Attention to Detail:
  Thorough and conscientious.
• Oral and Written Communication:
  Expresses information clearly to individuals or groups, considers the audience, and responds appropriately.
• Accountability:
  Holds self accountable for measurable high‑quality, timely, and cost‑effective results; determines objectives, sets priorities, and complies with control systems and rules.
• Interpersonal
  
  Skills:
  
  Demonstrates courtesy, empathy, and tolerance; develops and maintains effective relationships with diverse individuals and respects cultural, racial, gender, disability, and individual differences.

Lack of post‑secondary education will not be used as the sole basis for denying consideration to any applicant.

• Paid vacation and sick leave
• Paid life insurance, medical, dental, vision, and prescription insurance
• Flexible 40‑hour work week promotes mental and physical health

• Exceptional professional development mentoring, cross‑media training, career advancement opportunities, paid trainings, and continuing education tuition assistance.
• Support for professional registrations when required, through paid study materials, fees, study time, test time, exam fees, and licensure renewal fees.

Tonya Lyons, Administrative Manager
Phone: 573‑840‑9703
Email:
Tonya.

Lyons.gov

OR
Sally Namassy, Recruiter
Email: dnr.recruiter.gov

• Seniority Level: Entry Level
• Employment Type:
  
  Full‑time
• Job Function:
  Administrative
• Industries:
  Government Administration