Account Coordinator

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Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for an Employee Benefits Account Coordinator for our Port Arthur, TX office.

The Employee Benefits Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients.

• Conduct data entry into Excel spreadsheets, internal agency management system, carrier websites, House Bill requests
• Assist in marketing of accounts as directed by account managers
• Assist with the preparation of reports, proposals, and other presentation materials
• Audit billing statements for accuracy on behalf of clients
• Generate open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etc
• Assist in processing necessary paperwork for submission to carrier – implementation
• Attend local enrollment/client meetings as needed
• Deliver outstanding customer service
• Maintain agency files accurately and consistently
• Attend and complete any training sessions or assignments as required
• Perform other related tasks as needed

• Ability to Analyze and Solve Problems:
  Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills:
  Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion:
  Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team
  
  Collaboration:
  
  Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus:
  Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability:
  Acknowledgment of the importance of being present and punctual
• Creative Thinking:
  Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills:
  Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability:
  Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

• High school diploma or equivalent required
• 1+ year of employee benefits experience in the insurance field preferred
• Commitment to continuous learning and professional development

• Active Life & Health License preferred

• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
• Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching and stretching in all directions

To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

• Entry level

• Full-time

• Sales and Business Development

• Insurance

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