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Technical Support Specialist

Job in Port Arthur, Jefferson County, Texas, 77640, USA
Listing for: Entergy
Full Time position
Listed on 2026-11-04
Job specializations:
  • Engineering
    Systems Engineer, Electrical Engineering
  • Energy/Power Generation
    Electrical Engineering
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Job Title:

Technical Support Specialist Work Place Flexibility:
Onsite Legal Entity:
Entergy Texas, Inc.

-GTX

This position can be filled as a Technical Support Specialist I, II, III, Senior, or Senior Lead depending on the candidate's qualifications and experience.

Job Purpose/Summary

Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant. This position will primarily support the ETS – Organization in the NOVUM Fleet but will assist all Power Gen sites as applicable in their respective regions when required.

Job Duties /Responsibilities
  • Provide primary or technical backup support for various plant systems and processes; primary need in controls systems but not limited to
  • Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data to improve plant operation
  • Provide technical support to maintenance, outage, and capital projects
  • Technical Lead on specific / complex projects which can include contract(or) management responsibilities
  • Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs.
  • Conduct and/or support root cause analysis / CAP and prepare reports for management use
Minimum Requirements Minimum education required of the position:
  • High school diploma or GED or equivalent work experience
  • Desired:
    • Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field
Minimum Experience Required Of The Position
  • Tech Support Specialist I: 0-2 years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist II: 2-4 years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist III: 4-6 years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist Sr: 6+ years of power plant or relevant technical experience is preferred.
  • Tech Support Specialist Sr Lead: 8+ years of power plant or relevant technical experience is preferred.
Required Minimum knowledge, skills, and abilities required of the position:
  • Proficiency in all applications of the Microsoft Toolkit
  • Must possess good computer skills
  • Ability to work independent of direct supervision
  • Good communication skills also required
  • Duties often require call outs and work after normal hours
  • Be able to keep records and reports
Preferred Knowledge, Skills, And Abilities

1-5 years of Power Plant Control System Experience i.e. Mark VIe, Ovations, Allen Bradley PLCs, Foxboro. Familiar with power distribution systems i.e. switch gear, breakers, transformers, batteries and relays.

Any certifications, licenses, etc.
  • PMP certification is desired but not required.
Primary

Location:

Texas-Port Arthur Texas :
Cleveland || Louisiana :
Holly Ridge || Louisiana :
Westlake || Mississippi :
Greenville || Mississippi :
Jackson || Mississippi :
Vicksburg || Texas :
Port Arthur

Job Function

Corporate

FLSA Status

Professional

Relocation Option:

Level II

Union description/code

NON BARGAINING UNIT

Number of Openings:

7

Req

125417

Travel Percentage

50% to 75%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please  to view the EEO page, or see statements below.

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable…

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