Workforce Development Specialist; Orange or Port Arthur

Overview

Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 2266 Mac Arthur Dr, Orange, TX or 4680 Highway 365, Port Arthur, TX.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

• A passionate connector:
  You re dedicated to helping individuals navigate their path to employment by offering meaningful guidance, tools, and support. You believe in empowering people through access to opportunity.
• A skilled communicator and interviewer:
  You ask the right questions, listen with empathy, and offer solutions that match each person’s unique journey. You explain services clearly, ensuring understanding and trust.
• A workforce systems navigator:
  You are comfortable using technology, know how to find and use online resources, and help others do the same—whether it’s job search tools, labor market data, or digital platforms.
• An advocate for broad access and opportunities:
  You are dedicated to helping everyone find opportunities to work, grow, and reach their goals through job connections, training, and support.
• A thoughtful team collaborator:
  You work well across teams and communities, partnering with employers, job seekers, and agency staff to get results.
• An organized professional:
  You juggle multiple tasks with grace, from maintaining accurate records to preparing for community outreach, and you do it all with a strong sense of purpose.

As a Workforce Development Specialist II, you will be a key part of delivering employment services that meet the needs of both job seekers and employers across the state. You will:

• Connect people to meaningful work by providing employment services that match job seekers with opportunities aligned to their skills and goals.
• Support employers by assisting with job postings, identifying qualified candidates, and offering recruitment services tailored to business needs.
• Promote and train job seekers on Workforce Solutions electronic tools, such as Work In Texas , and MyTXCareer, helping them build résumés, explore careers, and navigate digital resources.
• Support job seekers receiving unemployment insurance by guiding their job search efforts and helping them connect to employment opportunities and helpful services.
• Serve priority populations including veterans, migrant and seasonal farm workers (MSFWs), and others with barriers to employment, offering specialized services and targeted outreach.
• Provide worker support by helping them navigate the complaint process and ensuring access to supportive services.
• Maintain thorough documentation of services provided, client outcomes, and employer engagement in compliance with state and federal reporting requirements.
• Perform routine (journey-level) employment work. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

• Serve as a first point of contact for job seekers, listening, assessing needs, and guiding them to appropriate services and employment options.
• Conduct in-depth client interviews to understand education, experience, interests, and barriers, using this information to develop employment plans.
• Deliver and explain employment services clearly, ensuring clients understand their next steps and have what they need to succeed.
• Assist job seekers in completing job applications, creating résumés, and preparing for interviews or hiring events.
• Helping clients navigate the complaint system and providing referrals to appropriate agencies.
• Support employers with tools, insights, and labor market information that strengthens their ability to recruit and retain talent.
• Conduct outreach, presentations, and workshops to…