Sales Support Representative - Waterworks

Sales Support Representative - Waterworks

Join to apply for the Sales Support Representative - Waterworks role at Ferguson

Ferguson is a company that has been providing quality supplies for a variety of industries since 1953. We build better infrastructure, homes, and businesses by simplifying complex projects, solving problems, and continuously serving customers, communities, and each other.

Location:

Port Charlotte, FL

Schedule:

Monday through Friday, 7:00 AM to 4:00 PM

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Use the customer relationship management (CRM) system and phone system effectively.

• 1-3 years of sales and/or customer service experience is preferred.
• Exhibit strong sales skills, including the ability to upsell.
• Proven track record of responding quickly to customer needs and making decisions in a timely manner.
• Ability to react well in a fast‑paced environment and follow through on commitments.
• Highly motivated and customer service oriented mentality with the ability to build relationships is a plus.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

$18.71 - $29.92 per hour (Hourly for all other roles). Estimated ranges displayed are Monthly for Salaried roles.

At Ferguson, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach toward benefits plans and programs that support the mental, physical, and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance, and a 401(k) with a company match, but also offers additional meaningful and inclusive enhancements that are adaptable to diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities, and more!

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60‑300.5(a), which prohibits discrimination against qualified protected Veterans, and the requirements of 41 CFR 60‑741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Entry level

Full-time

Other

Wholesale, Wholesale Building Materials, and Construction