Securitas Technology Service Support Coordinator

Join Securitas Technology Canada as a Service Support Coordinator and enhance customer service through critical administrative tasks and technician scheduling coordination.

You will report to the Service Manager, aiding in administrative duties that include managing service schedules, vendor relations, and job-site material ordering.

Your role will be crucial in maintaining effective communication between technicians and clients, while ensuring inventory accuracy.

Key Responsibilities:

• Schedule service technicians and manage service requests

• Facilitate communication regarding customer complaints

• Approve equipment orders for service tasks

• Monitor job-site material deliveries and inventory

• Prepare progress reports on service activities

Requirements:

• Strong organizational and communication skills

• Experience in coordinating service or administrative tasks

• Proficient in SAP for ordering and inventory management

• Ability to manage various administrative functions

• Detail-oriented with a focus on service delivery

Support Securitas in executing operational excellence while developing your skills in a dynamic environment.