Terry Fox Library Customer Services Assistant

Become a vital part of Terry Fox Library as a Customer Services Assistant. Deliver exceptional service while using your problem-solving skills in a dynamic library environment.

Under the guidance of library supervisors, you will support library operations through effective customer service and technology use. This role requires a broad interest in literature and the ability to think quickly in various situations. Your goal is to enhance the library experience for every patron.

Key Responsibilities:

• Offer exceptional support to library users

• Utilize problem-solving to address customer queries

• Operate automated library systems proficiently

• Maintain high accuracy in record-keeping tasks

• Troubleshoot basic software and hardware issues

Requirements:

• Relevant library technician coursework completion

• Up to six months of on-the-job experience

• Strong command of Microsoft Office and database searches

• Excellent written and verbal communication skills

• Clear a criminal background check to work

Contribute to a welcoming library atmosphere at Terry Fox Library with your service skills.