Securitas Service Coordinator Position

Enhance your career with Securitas Technology Canada as a Service Coordinator, overseeing technician schedules, managing inventory, and responding to customer needs in a dynamic environment.

Reporting to the Service Manager, the Service Coordinator plays a pivotal role in facilitating smooth operations within the branch. You will be responsible for scheduling service technicians, managing vendor relationships, and ensuring inventory accuracy. Your proactive approach will drive timely responses to customer inquiries and enhance overall service satisfaction.

Key Responsibilities:

• Schedule technicians for service calls and inspections

• Maintain communication with service technicians daily

• Oversee vendor and subcontractor timelines and budgets

• Monitor and order job-site materials and inventory

• Prepare statistical and operational reports

Requirements:

• Experience in a coordination or administrative role

• Strong organizational and communication skills

• Knowledge of SAP and Astea systems a plus

• Ethical approach to customer service and support

• Positive attitude in handling inquiries and problems

Bring your administrative expertise to Securitas Technology Canada and help drive service excellence.