Gold’s Gym Evening Customer Service Representative

Become a Customer Service Representative at Gold’s Gym British Columbia, focusing on evening closing shifts. This part-time role revolves around delivering exceptional customer experiences in a vibrant gym setting.

Gold’s Gym needs a dedicated individual for 3–4 evening shifts weekly. Candidates should have previous customer service experience and strong communication abilities, including proficiency in Microsoft Office. An interest in fitness is a strong advantage as you support member engagement and facility operations.

Key Responsibilities:

• Lead front desk operations during evening closing hours

• Ensure the gym is secure and ready for the following day

• Welcome and check-in guests using established protocols

• Provide outstanding customer service via phone, email, and in-person

• Assist with cash handling and POS closeout procedures

Requirements:

• Required previous customer service background

• Strong communication skills in writing and speech

• English fluency; additional languages are a benefit

• Owning reliable transport for commuting

• First Aid certification viewed favorably

Leverage your customer service expertise and love for fitness at Gold’s Gym to create memorable experiences for members.
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