Customer Service Expert at Metro Compactor

Join Metro Compactor Service as a Customer Service Advisor, where delivering Super Service is our priority. Engage with clients and manage service requests effectively while working from our office.

You will support a team responsible for ensuring seamless communication and documentation management.

This role offers an opportunity to develop your organizational abilities and customer relations skills while contributing to the efficiency of our services. Your dedication will help foster positive client experiences in the waste and recycling sector.

Key Responsibilities:

• Handle service calls from clients and prospective customers

• Coordinate with technicians for timely service dispatch

• Document client interactions and service orders promptly

• Build rapport with clients and contractors for effective service

• Ensure accuracy in billing and invoicing processes

Requirements:

• 2 years of experience in customer service, preferably in call centers

• Strong communication skills for diverse customer interactions

• Proficient with Microsoft Office and CRM systems

• Detail-oriented, with excellent planning abilities

• Experience in service-based environments preferred

Bring your customer service acumen to Metro Compactor Service, where exceptional client experiences are built daily.
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