Installation Manager

Compensation $/year

Job Description

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented Leaf Filter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally.

The benefits of working at Leaf Home are wide-ranging and include:

Industry-best compensation packages | Fully paid health, dental, andvision insurance | 401k with company match | Paid time off including paid parental leave | Individualized career development programs| Childcare assistance| Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as Vet Connect, DEI Committee, Women’s Committee.

The Installation Manager – Canada is responsible for the day-to-day operations of the Installation Department.

• Schedule jobs with homeowners and subcontractors to maximize efficiency
• Ensure jobs are installed daily to improve location attainment and effectiveness
• Train, coach and develop installation subcontractors both in the office and in the field
• Improve subcontractor retention rates through impactful training and engagement
• Responsible for driving proficiency and efficiency amongst installation subcontractors
• Works with the Field Trainer on individual performance, abilities, and capacities of the installers
• Partner with leadership on identifying systemic training gaps and propose solutions to address gap
• Recruit subcontractors as needed
• Must hold a valid driver's license
• Performs other duties as assigned by supervisor

• High School Diploma or equivalent
• 3+ years of successful experience in home construction, remodeling, and/or installation management
• Track record of successfully recruiting, training, coaching, onboarding subcontractors
• Must have proven ability to work in a fast-paced, dynamic environment with multiple priorities
• Ability to teach others through hands‑on and documentation‑based learning methods
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”
• Ability to thrive in a fast‑paced, high‑energy, team‑oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality
• Apply active listening skills through the ability to comprehend information presented and respond thoughtfully
• Detail‑oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion
• Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection
• Ability to provide timely and empathetic help through in‑person, phone, email, and social media avenues that keeps the co‑worker or customer’s needs at the forefront of every interaction
• Ability to communicate effectively, to recognize, understand, and manage…