Seasonal Garden Centre Trainer

# Seasonal Garden Centre Trainer### Port Coquitlam, BC V3B 7Z1
• Administrative
• Customer Service
• Management
• Contract/Temporary### Salary Range:  $28 - $30 hour
* Job Description
* Application
* * We are looking for a dynamic and organized Seasonal Garden Centre Trainer to support several store locations within a 1 hr travel circuit daily to support merchandising and staff training
**** during our peak season from mid April- end of May
**** This role is crucial in ensuring a high level of customer satisfaction, effective staff training, product maintenance and overall visual excellence at each location
**** Garden Centre Trainers work a  5 day schedule including 1 weekend day with the ability to work overtime if required
**** Prior Garden Centre Management and Training Experience is REQUIRED
** Responsibilities:
* Operational Support:  + Assist in overseeing daily activities, ensuring the garden center is well-maintained, set to planogram and visually appealing.  + Contribute to inventory feedback, including receiving, stocking, rotating and merchandising of products.
* Customer Service:  + Provide excellent customer service by assisting customers, answering inquiries, and offering advice of plant availability & assortment  + Collaborate with the team to create a welcoming and informative shopping environment.
* Staff Training:  + Build out daily plans to identify staff tasks & identifying training needs, and supervising seasonal staff.  + Coordinate and execute follow-up training to ensure any gaps or needs are met from team members not meeting standards  + Conduct regular performance assessments and provide feedback & reporting to store management team and staff member
Sales and Strategy:
* Contribute to the planogram execution for promotions and featured items.
* Assist in monitoring and garden centre needs based on target quantities required to meet store budget goals
* Quality Control:  + Work with the team to ensure the quality and health of plant inventory.  + Assist in managing, tracking and disposing of compromised product.
* Administrative Duties:  + Stay up to date on all administrative tasks, store procedures and other process documentation as assigned.

Qualifications (Only qualified applicants will be contacted)
* Previous experience in a garden center, retail, or related field - 4 yrs minimum
* Knowledge of plants, gardening, and landscaping practices.
* Strong organizational and multitasking skills.
* Excellent communication and interpersonal abilities.
* Flexibility to work weekends and holidays during peak seasons.
* Able to work a flexible 5 day schedule to support in store demands
* Capable of working in a fast paced physically demanding environment that involves pushing, pulling, lifting up to 50 lbs and bending on a daily basis
* Able to navigate various forms of technology from spreadsheets to apps to reporting tools in a mobile office environment.
** We invite only those that meet the qualifications to APPLY with the interview process beginning mid February*
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