Michaels Customer Sales Leader

Lead a team dedicated to customer satisfaction as a Customer Sales Manager at Michaels in Los Angeles County. Your goal:
Inspire your team to achieve excellence every day.

At Michaels, we are looking for a proactive Customer Sales Leader with a strong retail background and a passion for enhancing customer experiences. You will directly influence team performance by ensuring compliance with company standards and implementing best-selling practices. Leadership in this role involves training team members, overseeing special store programs, and engaging with customers to build their loyalty.

Key Responsibilities:

• Ensure adherence to Standard Operating Procedures and company policies

• Drive sales initiatives across all store departments

• Oversee customer-facing services including Custom Framing

• Manage in-store events and promotions effectively

• Train and develop team members to excel in their roles

Requirements:

• 3+ years of experience in retail management

• Competence in operating POS and self-checkout systems

• Ability to lift and manage inventory up to 50 pounds

• Strong leadership and customer engagement capabilities

• Flexible schedule for nights and weekends

Shape the future of Michaels while ensuring outstanding customer service and operational success.
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