Retail Service Team Member Position

Join Michaels as a Retail Service Team Member in Port Coquitlam, BC, where you will excel in customer service and store operations. Ensure shopper satisfaction and efficient checkout processes.

In this role, you'll be crucial in assisting customers with their shopping needs while executing standard procedures for cash handling and store recovery. As a Retail Service Team Member, you will engage with customers about our product offerings and encourage participation in our loyalty programs.

Key Responsibilities:

• Guide customers to find and select merchandise

• Provide an efficient and friendly checkout experience

• Promote the Rewards program and assist in customer enrollments

• Help with product stocking and store organization

• Maintain high standards of store recovery and display

Requirements:

• Previous retail or customer service experience preferred

• Ability to perform physical tasks such as lifting and bending

• Strong teamwork and communication skills

• Flexibility in work hours, including weekends

• Must be at least 16 years old

Support Michaels' mission of creativity by delivering outstanding retail service and promoting a positive customer experience.