RVL Repair Teams Coordinator

At Wheco, our technical and operational teams play an important role in keeping our clients supported and our services running efficiently. We are looking for a motivated RVLRepair Teams Coordinator who is organised, customer-focused, and able to coordinate technicians and drivers while ensuring daily schedules and client requirements are managed effectively. If you have strong communication skills, enjoy working in a fast-paced environment, and are confident managing multiple priorities, this role offers an opportunity to be part of a dynamic and supportive team.

Coordinate the day-to-day activities of the repair and technical team, ensuring client visits, driver schedules, job cards, and customer requirements are effectively managed.

• Contact clients and Stores to book technical visits
• Monitor the CCP system for technical visit tickets
• Monitor the day-to-day activities of drivers and the technical team
• Plan and schedule drivers' routes and technical visits
• Create job cards and customer satisfaction surveys for the mobile technical team
• Manage client expectations regarding technician arrival times
• Resolve customer queries and assist drivers with operational challenges
• Effectively supervise and support the technical team

• Matric certificate or equivalent qualification
• Fluent in English with excellent verbal and written communication skills
• Computer literate, including Microsoft Office, Outlook and Excel
• Strong interpersonal and organisational skills
• Ability to work effectively independently and as part of a team
• Previous office administration experience will be advantageous

Join a growing operational team and play a key role in keeping our technical services running smoothly.