Quality Manager
Job in
Gqeberha, Port Elizabeth, 6000, South Africa
Listing for:
Life Healthcare
Full Time
position
Listed on 2026-03-06
Job specializations:
-
Healthcare
Healthcare Management
-
Management
Healthcare Management
Job Description & How to Apply Below
Location: GqeberhaFunction Quality Facility Position Quality Manager Introduction
A vacancy exists for a Quality Manager (QM), based at Life Mercantile Hospital
, reporting to Pat Lubobo, the Hospital Manager. The successful candidate will be the custodian, together with the Hospital Manager, of the Integrated Quality and Environmental Management system and its effectiveness, and for coordinating quality efforts in support of the hospital management team
Critical Outputs
Job Purpose
The main purpose of the role of Quality Manager is management of the Quality System in collaboration with various departments within the hospital.
Critical Outputs
Effective building of relationships with internal/external stakeholders:
Ensure productive working relationships with key internal and external stakeholders (including governmental bodies) by participating in various forums, cross-functional activities and by identifying networking opportunities Overall management of the Quality Function, through:Ensuring that the hospital quality and environmental sustainability objectives are reviewed annually and aligned to the Group objectivesCommunicating the quality and environmental sustainability targets and focus areas to the hospital management and staff and drive projects to achieve these targets together with HOD’sGenerating the hospital quality scorecard and monthly quality reportsCollating presentations and communicate feedback on trends, risks, incidents and corrective action taken at the hospital Quality Review meetingsAdvising the Engineering /Services Manager on conducting environmental aspect/impact assessments and reporting of environmental incidentsPartnering with the Infection Prevention Specialist and HOD’s to ensure that the correct management and reduction of general and hazardous waste within the hospital and ensure that waste handling meets quality, legal and environmental regulations and standardsPartnering with the Infection Prevention Specialist/Coordinator to effectively manage the Healthcare Risk Waste management, through implementation and maintenance of processes relating to waste reduction, correct segregation and disposal of wasteDriving continuous improvement through the Life Healthcare iShift programParticipation in Patient Experience management (PXM) and CARE program Effective Deviation Management, through:Managing, reporting, investigation and close out of all quality and environmental incidents and deviations to standards in conjunction with the HOD’s/Unit ManagersManage close outs of deviations to standards identified during internal and external audits Effective management of the Info Quest data management system, through:Training of staff in the use of Info Quest reporting systemEnsure all relevant staff has access as needed and checking data for accuracy and reliabilityEnsuring that data is captured accurately and submitted by the specified cut-off datesEnsuring that reports are correct, available and utilized effectivelyMeasuring performance against the quality objectives, evaluating the results and co-ordinate corrective action where necessary, together with the relevant HOD’sEffective risk identification and management, through:
Conducting risk assessments on an annual basis, together with HOD’s and Unit Managers, in accordance with legal requirementsMonitoring and review of hazard/risk management quarterly, together with HOD’s and Unit ManagersMonitoring and reporting on the effectiveness of actions taken to mitigate/control risk, together with HOD’s and Unit ManagersMaintaining and updating of Risk registerEffective analyses of data (trending) and management of risks through:
Ensuring that quality data is accurately recorded, the statistics analyzed and trends identifiedEnsuring that internal CAR’s have been generated based on major trendsMonitoring and reporting on actions taken on trends identified through Incident and Alert Management, Patient Experience Management and Customer Relationship Management SystemMonitoring the effectiveness of correction actionMaintaining and updating of CAR registerEffective Occupational Health and Safety Management, through:
Coordinating the hospital Health &…
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