Application Support Analyst
Job in
Gqeberha, Port Elizabeth, 6000, South Africa
Listed on 2026-10-11
Listing for:
NOV
Full Time
position Listed on 2026-10-11
Job specializations:
-
IT/Tech
Data Analyst, Technical Support, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
Job Description
The Application Support Analyst will join the Connected Products group, collaborating closely with the technical team to monitor and analyze configuration settings for Connect Product Solutions. This role ensures that all online solutions meet reliability standards throughout the software lifecycle, from configuration through to production.
Responsibilities- Performs installation, configuration, and upgrades of the Connected Product solutions.
- Monitors solution performance/availability; suggest alternative approaches when applicable.
- Works with the Connected Product Development Team to troubleshoot issues reported by the customers/stakeholders; record the issues in the ticketing system.
- Documents the implemented solution, bug fixes, etc. and create troubleshooting documents
- Perform other work-related tasks as assigned.
- Comply with all NOV Company and HSE policies and procedures.
- Undergraduate or Graduate
Education:
Degree in computer science, information science, information systems management, mathematics, operations research, statistics, or technology management. - Education:
All academic degrees and coursework must be from accredited institutions
- Scripting knowledge in Python,C# and/or Bash Shell
- SQL knowledge
- Microsoft Excel Proficiency (Essential)
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