Retail Sales Manager

Job title:

Retail Sales Manager
Locations:
Port Elizabeth (PE)

Job Overview
We are seeking a dynamic and hands-on Retail Sales Manager to lead our in-store team and drive sales performance. The successful candidate will be based on the sales floor, ensuring exceptional customer service, staff productivity, and strong brand presence. This role requires a motivated leader with a proactive “can-do” attitude and strong attention to detail.

Key Responsibilities:

• Allocate sales targets and ensure team performance meets or exceeds expectations.

• Ensure consistent delivery of excellent customer service.

• Maintain high merchandising and store presentation standards.

• Lead, motivate, mentor, and develop the store team to maximise sales.

• Manage daily store operations, sales activities, and staff performance.

• Enforce work procedures and address non-compliance appropriately.

• Provide daily sales reporting to management and staff.

• Ensure ongoing staff training, development, and strong product knowledge.

Requirements &

Skills:

• Matric / Senior Certificate.

• Strong computer skills (Excel, Email).

• Fluent in English and Afrikaans (both essential).

• Minimum 5 years’ management experience with a proven track record of exceeding sales targets.

• Ability to build strong working relationships and lead a team effectively.

• Valid driver’s license and own transport.

• Ability to remain calm under pressure and adapt quickly to changes.

• Basic HR knowledge.

• Willingness to work retail hours (195 hours/month; shift roster).