External Account Manager

The External Account Manager is a key driver of business growth within the Commercial Sales Division, specifically in the Eastern Cape region. This role is responsible for building and maintaining strong, long-term relationships with customers, ensuring their needs are met, and expectations are exceeded. By serving as the primary point of contact for clients, the External Account Manager will foster trust and loyalty, while also identifying new business opportunities to expand the company’s customer base.

With a focus on driving revenue growth, this position requires a deep understanding of the company’s products and services, along with a keen awareness of market trends and competitor activities. The ideal candidate will have a proven track record in sales or account management, excellent communication and negotiation skills, and the ability to work in a fast-paced, target-driven environment. Success in this role will contribute significantly to the overall growth and success of the company.

• Achieve monthly sales targets
• Achieve Quarter on Quarter and Year on Year Growth
• Establish and grow a new client base within the Commercial sector
• Maintain new and existing client relationships by regular visits and interaction
• Develop sales plans in line with specific accounts
• Manage the sales process
• Maintain current client database and forecasts
• Deliver product presentations and entertain clients
• Generate sales leads and constant follow ups on pipeline opportunities
• Identify sales opportunities to market products and the company
• Compilation of all quotations – with the aid of an internal sales resource
• Following up on quotes and converting to orders
• Attend product training and events
• Processing and administration of relevant sales documentation

• Minimum of 5 years of experience in External Sales
• Minimum of 3 years of account management experience within the Commercial sector is preferred
• Experience in distribution is advantageous
• Established network at various levels within the reseller and end-user sector
• Sales experience within the IT industry will be advantageous
• Strong knowledge of IT Enterprise products is essential
• Travel required both locally and regionally
• Matric, preferably with mathematics
• A tertiary qualification and/or a relevant diploma in Sales, Marketing, or IT will be an advantage
• Intermediate skills in MS Word, Excel, Outlook, and Power Point
• Proven sales skills/ability with a strong ability to close deals
• Excellent verbal and written business communication skills
• Good presentation skills
• Well-developed negotiation skills for closing sales and securing deals
• Good time management and organizational abilities; deadline-driven and capable of managing a high workload
• Technology-driven with a passion for leveraging tech solutions