Radio Controller

To maintain effective radio communication with road staff, prepare schedules, and keep an accurate daily log of all events, road operations, and client interactions.

• Maintain radio and telephone communication with vehicles to ensure their locations and activities are known at all times.
• Ensure crews use the correct codes in all radio transmissions.
• Confirm that emergency procedures are understood and adhered to by all vehicles.
• Maintain and record a precise and accurate daily log of all vehicle and third-party movements, including "blind radio spot" notations, no-service receipt numbers, standby situations, operational reminders, failures to meet agreed schedules, and unscheduled work.
• Contact clients to confirm when a "no service" is given to crews.
• Brief new road crews on specific schedule details to maximise efficiency, courtesy, and safe driving.
• Keep all emergency telephone numbers within the branch’s jurisdiction readily available.
• Maintain maps covering the branch’s operations to assist with schedule planning, re-routing, and general information.
• Perform other reasonable duties as requested by superiors that serve the interests of the company.

• Trust your instincts when something seems amiss.
• Use facts and data to identify solutions.
• Draw reasonable and rational conclusions.
• Exercise sound judgement.
• Understand both local and wider @contexts.
• Maintain an open mind.
• Embrace challenges proactively.
• Optimise limited resources effectively.
• Work with enthusiasm and commitment.
• Persistently resolve issues as they arise.
  
  Take personal responsibility for achieving results.
• Adapt swiftly to change.
• Be willing to challenge existing methods.
• Continuously seek improved ways of working
• Communicate honestly and professionally, expressing thoughts clearly.
• Provide clear explanations.
• Ensure mutual understanding.
• Engage others in discussions.
• Support colleagues during change initiatives.

• Participate in the design, development, review, implementation, and monitoring of branch, regional, and national safety plans annually.
• Engage in company safety forums, including meetings and talks.
• Report all safety incidents promptly to the relevant authorities.
• Discuss safety incidents at all organisational levels.
• Follow up on actions assigned through safety committees, representatives, or management.
• Attend safety education and refresher programmes regularly.
• Comply fully with workplace safety policies and procedures.
• Distribute safety information as required.
• Wear protective clothing at all times.

• Knowledge, Skills & Attributes
  • Radio control operations
  • Experience in Police, Military, or a minimum of two years in the CIT (Cash-in-Transit) field
  • Formal CIT training
  • Professional conduct
  • Excellent communication skills (written and verbal)
  • Delivering exceptional customer service
  • Collaboration and teamwork
  • Adaptability to changing circumstances

• Minimum Grade 10 qualification
• Valid driving licence
• Professional Driving Permit (branch-specific requirement)
• PSIRA Grade C + CIT certification
• Firearm competency:
  Handgun