Claims Technician - Real Estate

Purpose

We have an exciting opportunity for a Claims Technician within our Real Estate team. You will be based in the Chelmsford or Glasgow office, working at least three days per week.

Chelmsford or Glasgow – hybrid (minimum 3 days per week in office).

Report to the Real Estate Team Leaders and provide administrative support across all accounts within the Real Estate team.

• Enter data accurately to maintain high data quality and management reporting.
• Manage diaries and schedule appointments.
• Carry out administrative duties such as allocating post to files.
• Handle external queries professionally and record conversations and messages.
• Liaise with McLarens Loss Adjusters and Account handlers when required.
• Ensure compliance with financial procedures, invoicing processes, and produce management information reports.
• Execute projects assigned by the Head of Real Estate.
• Attend client review meetings as needed.
• Take minutes and record actions from internal and external meetings.
• Assist with onboarding new clients.
• Coordinate renewal documentation with the Client Lead.
• Invoice and bill European and UK files.
• Support account handlers with closure of files and chasing documentation for both Property & Liability teams.
• Carry out ad‑hoc tasks as required.

This is an entry‑level role. No prior experience in the sector is required. Candidates should demonstrate quality focus, strong communication, organisational skills, and the ability to build relationships internally and externally. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) is essential; advanced Excel knowledge is advantageous.

• Competitive salary and performance‑related incentives.
• Access to technical training, global knowledge sharing, and career development opportunities.
• Well‑being and flexibility support, including hybrid work and flexible scheduling.
• Global exposure – work with colleagues and clients across different countries.
• Inclusive culture that values your voice and contribution.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, colour, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.