Sales Assistant

Retail Sales Assistant – Jollyes Pets – Port Glasgow. Love pets? Love people? Join a store where no two days are the same and customers wag their tails at you.

As a Sales Assistant, you’ll be at the heart of the action – helping pet parents, supporting your teammates, and making every customer’s visit a great experience. Your day will include:

• Offering genuinely friendly, helpful customer service
• Helping customers find what they need and suggesting helpful extras that improve their pet’s wellbeing
• Sharing advice to promote responsible pet ownership – we’ll teach you what you need to know about different pets
• Keeping the store tidy, stocked and looking its best
• Being part of a supportive, upbeat team that works—and laughs—together

• We upsell suitable products to enhance customer experience, not to pressure anyone
• It’s about suggesting the right treats, toys, food or accessories that genuinely help their pet live its best life
• You’ll receive induction and full training to build confidence, product and pet care knowledge through manager‑led on‑the‑job training and our online learning platform
• Think of it as being a friendly knowledgeable guide for pet parents – not a pushy salesperson

• Great at interacting with pets and people, and have a fun, friendly personality
• Thrives in a fast‑paced, hands‑on retail environment and can achieve individual goals and team targets
• Ideally, you have experience in a similar customer‑facing environment and have a hands‑on approach
• Must provide the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being:
  Genuine, Wise, Focused, Eager, Together
• Flexibility on availability is required – our opening hours include evenings and weekends on 7‑day trading hours
• Can commit to a part‑time, temporary (6 months) position – 16 hours per week

• Pay rate £8.43–£12.71 per hour plus bonus potential up to £1,000 a year paid in two instalments
• Financial wellbeing package – early earnings, savings tools and discounts
• Retail Trust Membership – counselling, wellbeing and financial support
• Colleague discounts – treats at 800+ retailers, 30 % off Jollyes products and pet services
• Health & wellbeing support – online GP, mental health services, fitness programmes, dental care and cancer support
• Extra time off – birthday, wedding, new pet days and buy/sell holiday options
• Enhanced family leave – maternity and paternity packages above statutory levels
• Recognition & rewards – Top Dog Award with extra day off and perks
• Lifestyle benefits – Cycle2
  
  Work scheme and discounted David Lloyd membership
• Learning & development for future progression into specialist, Key Holder, Management or Support roles

Jollyes is an award‑winning UK pet retailer with over 100 stores and more than 50 years of pet expertise. A proud member of the Pet Sustainability Coalition and an age‑inclusive employer, we support hundreds of local pet charities and provide an excellent workplace for all ages (16+).

If you’re keen to develop your career in retail, work with a brilliant team and benefit from future progression as we grow, we’ll warmly welcome you and value your contribution. Apply today and join our pack as a Jollyes Sales Assistant.