Customer Service Agent

Elevate your career as a Customer Service Agent with Port Hope's Department of Parks, Recreation and Culture. Deliver exceptional front-line support while engaging in a vibrant community and industry experts.

In this role, you will connect with diverse community members and ensure high-quality service in customer interactions. Your responsibilities include processing admissions, addressing inquiries, and promoting department programs. With a focus on professional development, this position offers opportunities for growth within an innovative environment.

Key Responsibilities:

• Respond promptly to customer inquiries in person and by phone

• Handle admissions and registration with accuracy

• Maintain control centre presence for facility supervision

• Document daily statistics and manage cash operations

• Ensure health regulations and safety measures are adhered to

Requirements:

• Secondary School Diploma preferred

• Experience in cash handling and Point of Sale systems

• Health and Safety training including First Aid and CPR

• Proficiency in computer software applications

• Flexibility to work varied hours including evenings and weekends

Join Port Hope’s vibrant team and contribute to community engagement and customer satisfaction.
#J-18808-Ljbffr